We understand that some people may not be happy with their theme, so we give up to seven (7) days from the date of purchase to request a refund for single theme purchases. Memberships will not be refunded. Refund requests must be given via email by contacting us. Please include your user account “username” so we can immediately proceed with your refund. Upon requesting a refund, please note that it can take up to three business days for us to fulfill your request.
After a refund is given, you relinquish all rights to the theme you had purchased, being a digital product, and will cease to use it. Should you continue using it, you will find that no updates will be given to you, nor any support. If you experience any security issue with your theme, we would take no responsibility. We regularly update our themes to prevent bugs and security issues from affecting our products. We also introduce new features to improve our themes. Requesting a refund, within 7 days of purchase for single theme purchases, ensures that no updates will be given to you.