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    • #8327
      Pam Shannon
      Participant

      Hello,
      I just installed the Marjoram Pro, and I’m trying to import the demo content. When I click on the JP Widget Visibility plugin, I get a message that the plugin does not exist.
      Then I searched for Jetpack, and installed that. When I try to setup the plugin, here’s the error:
      Error Details: The Jetpack server could not communicate with your site’s XML-RPC URL. If you have the W3 Total Cache plugin installed, deactivate W3 Total Cache, try to Connect to WordPress.com again, reactivate W3 Total Cache, then clear W3 Total Cache’s cache.

      I’m not using W3. I contacted my hosting company and they cannot figure out what’s wrong. They verified the XML-RPC and tried several troubleshooting tips from the Jetpack site.
      Any ideas??
      Thanks,
      Pam

    • #8332
      Pam Shannon
      Participant

      I reinstalled WP and started from scratch. After installing the theme, when I click on Plugins to install the JP Widget, this message pops up:
      Something went wrong with the plugin API

      The other recommended plugins were installed successfully.

      Thanks,
      Pam

    • #8333

      Hi Pam,

      Can you send us an email via our contact form that includes a username and password (Any that you’d like) for us to log in to your site and take a look? It has to have administrator role.

      Thank you so much!

    • #8336

      Update: We have resolved this via email. It turns out that the plugin in question has been removed from the WordPress.org plugins list. https://wordpress.org/plugins/jetpack-widget-visibility/

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